Our Shipping Policy

At ArToe, we aim to ensure that your shopping experience is seamless from the moment you place your order to the time it arrives at your doorstep. Below is our Shipping Policy to provide clarity on the shipping process and expected timelines.

Processing Time

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Orders are typically processed within 2–3 business days. For custom-made or personalized items, please allow additional processing time as these products require extra attention to detail. We will notify you if there are any unexpected delays.

Shipping Methods

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We offer a variety of shipping options to suit your needs. During checkout, you can choose your preferred shipping method. The estimated delivery time and cost will be displayed based on your location and selected shipping method.

International Shipping

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We are delighted to offer international shipping to many countries. Please note that customs duties, taxes, or additional fees may apply depending on your country's regulations. These costs are the responsibility of the customer.

Tracking Your Order

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Once your order is shipped, we will provide you with a tracking number via email. You can use this number to monitor your package’s journey. If you encounter any issues with tracking, please contact us at [email protected].

Shipping Delays

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While we strive to deliver your order on time, there may be occasional delays due to unforeseen circumstances such as weather, customs clearance, or courier issues. If your order is significantly delayed, please reach out to us, and we will assist you in resolving the matter.

Lost or Damaged Shipments

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If your shipment is lost or arrives damaged, please contact us immediately. For damaged packages, include photographs of the item(s) and packaging. We will work with our shipping partners to investigate the issue and provide a resolution.

Contact Information

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If you have any questions or concerns about our shipping policy, please feel free to contact us at [email protected] or call us at +971 50 2214 771.


Note: Delivery times may vary depending on your location, and additional charges may apply for remote areas or expedited shipping requests.